Open/close reporting, available from Comtronics, offers an added level of security for both your employees and your business. It is a highly customizable feature, adding flexibility to your burglar alarm coverage and giving you more control over it.

What open/close reporting is:
Open/close reporting is a way to track every time someone arms or disarms your alarm system. This information is then logged and is available to you anytime you request it - if you have questions, simply give Comtronics a call. Comtronics will even send out reports at predetermined times (daily, weekly, monthly, etc.) using the method of your choice (fax, email, snail mail) upon request.

Comtronics can also set up supervised schedules. Ever had an employee forget to arm the alarm system at the end of the night? No problem! With supervised schedules a signal is sent to the Comtronics alarm center if an alarm system is not armed or disarmed at the appropriate time. The alarm center will then call the location and your call list to ensure that your business is secured.

Other uses for Open/Close reporting:

• Restrict after hours opens/closes: If you would like to restrict how long an employee can be in your business after hours, the Comtronics alarm center can monitor the opening and check for a closing after a certain length of time. Comtronics can even monitor after hours opens based on the code used to disarm the alarm. Let's say you would like to give your cleaning company one hour to clean on Mondays, Wednesdays, and Fridays and you want all other opens on all other days to get 30 minutes. This can easily be accomplished with open/close reporting.
• Helps reduce false alarms: If an employee trips an alarm and then arms or disarms the alarm system without canceling the alarm, Comtronics can respond to the alarm differently based on the signals sent to the alarm center. This precision reporting is also helpful when explaining an alarm to a responsible party or responding authority.
• Can be a deterrent from employee theft: With open/close reporting, you are actually tracking your employees as they arm and disarm your business. Should you ever have a question about who was responsible for disarming the location during a given time, Comtronics will be able to tell you who disarmed the alarm and when they disarmed it. This can be an effective, preventative tool against employee theft.
• Improves alarm maintenance: Since your alarm system will be sending signals on a regular basis, Comtronics will be aware of communication problems between your system and the receiver at the alarm center. Any problems can then be handled quickly and effectively by customer service.